SHIPPING

Orders received before 1pm AEST Monday to Friday are dispatched the same day, any orders after 12pm AEST Monday to Friday will be dispatched the following the day.

During sale or busy periods, orders may take up to 48 hours to process. Please refer to product description for estimated date of dispatch for all pre-order items.

ORDERS WITHIN AUSTRALIA

Express shipping is free for all orders over $250 within Australia. All domestic orders are shipped with Australia Post. Please note the following estimated delivery timelines and costs:

    Express Shipping $10.00 (or free with orders over $250)
    • 1-2 business days for most metro areas
    • 3-5 business days for all other areas

    Please note, PAR VIOLET is not responsible for any delays caused by Australia Post, especially during high volume seasons and/or public holidays. Items purchased on pre-order are subject to varying shipping times. PAR VIOLET is also not liable for any lost parcels by Australia Post.

    All Australia Post parcels are signature on delivery with authority to leave.


    USA, UK AND CANDA

    We offer DHL Express or EMS to all our USA, UK and Canada customers.

    Standard International Shipping AUD$25.00

    • 7-12 business days
    DHL Express Shipping AUD$35.00
    • up to 5 business days for most metropolitan areas

    ASIA

    We offer DHL Express or Australia Post to all our customers in Asia.

    Standard International Shipping AUD$25.00

    • 7-12 business days
    DHL Express Shipping AUD$35.00
    • up to 5 business days


    EUROPE + REST OF THE WORLD

    We offer DHL Express to all our international customers.

      DHL Express Shipping AUD$45.00
      • Up to 5 business days

      Full tracking and details will be emailed after dispatch. 

      Please note that some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances the responsibility falls on you to pay the charges to release the goods from the shipment. Unfortunately we’re unable to estimate what these charges will be, so we recommend you contact your local customs office to find out the exact costs if applies.

      Customers are not eligible for a refund on their purchase if they are not willing to pay the corresponding duties & taxes.


      IMPORTANT:

      For International orders, there may be unexpected delays with shipment. DHL Express has been reliable and delivering in a timely matter, however, unpredictable circumstances may arise and PAR VIOLET is not responsible for any delays.